Booking Policy

Check-in time is from 3pm on the date of arrival. Check-out time is by 10am on the date of departure.

Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your booking confirmation.

Children:

Children of any age are welcome. Children aged 2 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cancellation Policy:

In the unlikely event of a cancellation please find our cancellation policy below:

For cancellations outside of 30 days prior to your arrival there will be no charge however if you cancel within 30 days of your expected arrival, full accommodation cost will be retained. In the event of a no show the entire stay will be charged to the supplied credit card.

For all Non-Refundable reservations the full accommodation amount will be charged to the card prior to your arrival.

We takes no responsibility for currency fluctuations when dealing with returned deposits.

We strongly advise all guests ensure their travel insurance is up to date and valid for this region.

Payments:

We require a valid credit card to secure your booking and your credit card may be pre-authorised prior to your arrival.

Please note a 2.5% credit card surcharge applies to payments made by credit card.
We only accepts Visa and Mastercard as the forms of payment:

Bank Details for direct debit payments:

Bank: ASB Bank
Bank Account: 12-3405-0088059-00

Swift code: ASBBNZ2A (For international payments). Please use guest name as a reference when making payment.